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Ordering

Placing an Order

Ordering with us is easy and secure. Follow these simple steps to place your order:

  1. Add items to your shopping cart by clicking the 'Add to Cart' button located on any product page.
  2. When you've finished shopping, click the 'Proceed Check Out' button at the top or bottom right of the page.
  3. If you're a returning customer, log in to continue. If you're a new customer click the guest checkout button.
  4. Choose a method of shipping and enter your credit or debit card details.
  5. Click 'Place Order' and you'll be given your order confirmation number.

Our secure server encrypts all submitted information using the highest level of encryption technology available.

PLEASE NOTE: YOUR CREDIT STATEMENT AND INVOICE WILL REFLECT A CHARGE FROM

ONLINE SHOP

Payment Options

We accept payment via Major Credit Cards.

Check or Money Order

Unfortunately, we do not accept checks or money orders denominated in U.S. Dollars for any orders.

Wire Transfer

Unfortunately, we do not accept money by wire transfer.

Domestic Taxes

We are required to collect Sales Tax on orders shipping to New Jersey and New York. Click here (PDF file).

Availability

When you log into your account to check the status of your order you will be shown one of the following three stages.

Available

We maintain a multi-million dollar inventory at our facility and most items are normally in stock. Typically, your order will ship within 2 business days if not sooner. We make our best efforts to ship your order as rapidly as possible and many orders are processed the same or next day of receipt. Please note that we do not ship on weekends.

Backordered

We ship in stock items promptly and ship all backordered items as soon as we obtain additional stock from our vendors. All backordered items are shipped sequentially based on the order date. Backordered items are charged separately when they ship under a different order number and they are shipped at our expense. If you have provided us with a valid email address we will let you know when the product is shipped.

Cancelled

Your order may be cancelled if the product requested is no longer available. For promotional items, we reserve the right to substitute items of equal or greater value in the event that your item is discontinued by the manufacturer.

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